Repair

--- PLEASE NOTE: REPAIR IS ONLY FOR ITEMS PURCHASED AT TRACEY DESIGNS, INC or GALLERIES AFTER 2003 --- 

We regret to inform you that as of January 31, 2024, we will no longer be offering repair services for Ray Tracey Jewelry. If you have items purchased after 2003 from either this website or a gallery that require repairs, please reach out to us promptly. Kindly provide two photographs: one capturing Ray's initial, hallmark, or signature (usually located on the back of the item), and another highlighting the specific parts that need attention. Forward these images to us at info@traceydesignsinc.com before the aforementioned date, January 31, 2024. We appreciate your understanding and apologize for any inconvenience this may cause.

Please note some inlay rings or bracelets are not resizable depending on how the stones are laid. 

Kindly employ a traceable shipping method for the jewelry. Please be advised that we cannot assume responsibility for any loss incurred during the shipment process.

Items from "Tracey Limited" or "Knifewing Segura Ray Tracey" purchased before 2003 are not applicable for repair due to liability issues. 

Description Fee for Silver Items Fee for Gold Items Note
Inlay stone repair   $      120.00  $                150.00 For one stone, $10 per incremental one stone
Resize*  $      100.00  $                125.00  N/A
Bale Repair  $        40.00  $                  50.00  N/A
Polishing  $        20.00  $                  25.00 Per item, $10 per incremental one item
**Shipping: $30 flat rate